USA/International Shipping

SHIPPING WITHIN THE CONTINENTAL US

You will receive your order anywhere from 3-7 business days from the date that it is shipped out (about 2-3 days for priority shipping), not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take up to 24 hours to process your order. This is just an estimate, though, and doesn't include weekends or holidays. Purchases made after 2pm EST may not ship out until the next business day. If you order after 2pm EST on a Friday, your order will likely be shipped out on the following Monday.

When choosing USPS Priority Mail as your method of choice please be aware that the expected delivery date provided at checkout will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery date does not come with a money-back guarantee. Learn more about Priority Mail by visiting your local post office or online at www.usps.com,

INTERNATIONAL SHIPPING

*See below for customs and import duties information

You will receive your order anywhere from 10-20 business days from the date that it is shipped out (3-5 for Express Shipping), not necessarily from the date that it is placed.  After your payment is authorized and verified, it can still take up to 24 hours to process your order. This is just an estimate, though, and doesn't include weekends or holidays. Purchases made after 2pm EST may not ship out until the next business day. If you order after 2pm EST on a Friday, your order will likely be shipped out on the following Monday.

 

CUSTOMS, TAXES, DUTIES AND FEES

All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the recipient.  We are not responsible for these charges in any way, nor do we receive any of this money.  The funds go exclusively to your own government.  The last thing we would want is for our customers to be charged extra, as this would be detrimental to our sales.  Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost.  Please contact your customs office for more information.  Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.

AUSTRALIA, NEW ZEALAND, SOUTH AMERICA, ISLAND COUNTRIES

If you are from any of these countries, please don't be surprised if your package takes longer than 20 days to arrive. USPS gives rough estimates for delivery times, but adding customs delays and other unexpected events can increase the shipping time. If you need The X Brace for a particular event, we suggest you choose express shipping to ensure that your package arrives in a timely manner.

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