FAQ

WHAT HAPPENS IF MY X BRACE SLIPS? The only reason that our third generation X Brace will slip is if the size is wrong or the wearer’s foot has an unusual shape that, regardless of size selection, will not allow The X Brace to stay on. This does occur in a small percentage of people. Our third generation X Brace has an integrated silicone strip running the entire length of the heel strap providing a secure grip on the heel.

WHY DOES MY FOOT HURT WHEN WEARING THE X BRACE? There is a normal break-in period whenever a new X Brace is applied. The foot is very sensitive to touch, and pain can be present when new things apply pressure to the foot. The muscles of the foot are also sensitive and with The X Brace’s revolutionary concept of helping the foot to work better, these muscles can cramp if they are not used to performing as they should. If cramping/pain occurs, remove the brace immediately and give your foot 15 minutes rest, then return The X Brace to your foot and resume activity.

HOW DO I PUT IT ON, AND WHAT SHOULD IT LOOK LIKE ONCE I'M WEARING IT?  The X Brace main strap should be just below the ball of the foot, but worn where it is comfortable for you. The loop strap must cross over on the bottom of the feet, forming the “X” on your arches, and then hook onto the back of the heel. Once again, where you place the heel strap depends on your comfort level. We recommend not having it too high, as this might be uncomfortable for your Achilles’ tendon. See our video, below, to learn more about putting on The X Brace. 

Still have questions?

Team X would love to help you with the fit of your X Brace or with any pain-related questions.

Please, get in touch!

 

 

WILL THE X BRACE FIT IN MY SHOE? Absolutely. The X Brace’s low-profile design will fit into any shoe or cleat, and is comfortable to wear with any kind of footwear, flip-flops and high heels included.

WHY SHOULD I CHOOSE THE X BRACE INSTEAD OF A SOLE INSERT? The X Brace offers the user something more than what the traditional treatments of foot pain, like a sole insert, ever could. An insert in your shoe provides increased padding and support for your foot, keeping your foot supported and molded correctly. The X Brace focuses its pressure on the connective tissues and tendons in the middle of your foot, because that’s where most foot pain originates. Another distinct advantage that The X Brace has is its compatibility. The X Brace fits in any shoe, whether it’s a high heel or cross-trainer, and it can be taken with you from shoe to shoe or simply worn barefoot. This type of support gives you the assurance that whether you’re on your feet or off, your pain is being addressed.

HOW OFTEN SHOULD I REPLACE MY X BRACE? The amount of wear and tear The X Brace can endure is similar to that of a running shoe. If you’re using your X Brace during everyday workouts (3-4 hours in the gym per day, five days a week), we recommend having two pairs of braces that you can wear on alternating days. This will extend the life of The X Brace. For those who wear them every day, we recommend replacing them every 3-6 months. If you wear them in a more casual setting, we recommend replacements every 6-12 months, depending on intensity of wear.

CAN I WASH THE X BRACE? We definitely recommend that you wash your X Braces. If you’re rotating between two pairs, wash them once a week. Hand or machine wash (gentle cycle) in cold water with mild clothing detergent and air dry.  

Tired of foot pain?

Enter your email to get access to our best deals, helpful tips, and news...